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last updated on 10.12.2024
The App Studo, OTH AW App, SRH mobile App, Studo Connect or MyUni ("App") is operated by Student & Campus Services GmbH, A-8010 Graz, Joanneumring 3 ("we" or "us"). The protection of your personal data is of particular concern to us.
We therefore process your data exclusively on the basis of the legal regulations. In this declaration, we inform you in accordance with Art 13 of the General Data Protection Regulation (GDPR) about how we, as the person responsible for data protection, process your personal data in connection with this app.
Information is collected and stored as part of the app's functionality. Some data is stored in a database within the app, while cookies are also stored.
A cookie is a small text file that can be stored on your device when you visit a website. Generally, cookies are used to provide additional features on a website.
The app functions as a browser, meaning it can access websites available on the internet or closed intranet networks. The privacy policies of the respective websites apply, which may process and store cookies, interactions, and browser data in accordance with their terms.
We, the Student & Campus Services GmbH, participate in the IAB Europe Transparency & Consent Framework and adhere to its specifications and guidelines. Student & Campus Services GmbH uses the Consent Management Platform with the identification number 6.
Data Collected: In the course of your use of our app, we will collect the following information: the date and time you access the App, your IP address, system data on the device and operating system used, your telephone number and the information you provide us with in the App as a user and/or customer. When you log in to your universities via our App, the registration data is stored in a secure area locally on your device. You can delete this data yourself by logging out of the university in the app or uninstalling the app.
Purpose of processing: We process this data
to provide this app to you and to improve, develop, and promote it;
to detect, prevent, and investigate attacks on our app;
to respond to your inquiries;
to fulfill the contract with you (to your utmost satisfaction) and to carry out pre-contractual measures;
to provide the various app functionalities;
to generate usage statistics.
Legal basis: The processing is carried out to fulfil the usage contract with you.
Storage duration: We will store your data for a period of three 3 months. A longer storage is only carried out as far as this is necessary to investigate detected attacks on our app. If you register on our app, we will store your data for as long as your account exists and thereafter for as long as legal obligations require (until the expiration of the fiscal retention period, 7 years).
Recipients of data:
We only transfer your data to the respective university you select to ensure the functionality of the app.
In the free version of the app, we also process information about your usage behavior and your interactions with the app to display direct advertising within the app. We use this data only if you have given us your consent.
At https://ads.studo.co/api/v1/ad/manageConsent, you can not only withdraw your consent but also find information about what data we store for what purpose and for how long, as well as to whom we share your data.
If you do not give consent, you must use the Pro version; otherwise, the app cannot be used.
What data: If you use the Pro version of the app, we only process information about the contract (user information).
Purpose of processing: We process this data to fulfill the contract with you.
Legal basis: The processing is carried out to fulfill the contractual relationship and to comply with accounting retention obligations.
Storage duration: We process this data until the expiration of the tax retention period (7 years).
Recipients of data: We do not share your data with anyone.
5. Transfer of Personal Data to Processors and Other Individuals/Entities
We use external service providers to support us in providing our services. To this end, your data is transferred to the following IT service providers (processors):
Scalingo, 15 avenue du Rhin, 67000 Strasbourg, France
In individual cases, we transfer your data to partner universities (only when using certain app functionalities and with prior consent; if these functionalities are not used, no data is transferred. The specific categories of data transmitted can be found in the respective consent declaration).
You are entitled,
to check whether and which personal data we have stored about you and to receive copies of this data;
to demand the correction, completion or deletion of your personal data which is incorrect or not processed in accordance with the law;
require us to limit the processing of your personal data;
require data transferability;
object, under certain circumstances, to the processing of your personal data or withdraw the consent previously given for the processing;
know the identity of third parties to whom your personal data is transferred; and
to lodge a complaint with the competent supervisory authority (in Austria: the data protection authority) if you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way In this regard, we also refer you to the homepage of the data protection authority which can be accessed via this link.
If you have any questions or concerns regarding the processing of your personal data, please contact us:
Student & Campus Services GmbH
A-8010 Graz, Joanneumring 3
Phone: +43 664 8351081
Email: support@studo.com
Alternatively, you can also contact our data protection officer:
Mag. Markus Dörfler
Data protection officer
Email: privacy@studo.com
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