Terms of Service

Mobile Campus Apps / Studo Connect

These Terms of Use apply to all mobile campus apps listed in Appendix 1 (hereinafter referred to as ‘Apps’) as well as Studo Connect. The list in Appendix 1 is updated regularly. The Apps are developed and operated by Student & Campus Services GmbH (hereinafter referred to as ‘Studo’ or ‘we’).

The contact details are as follows:

Student & Campus Services GmbH, FN543074p
Joanneumring 3
8010 Graz, Austria
support@studo.com
studo.com

With this app, we want to help you navigate your daily student life in a simple and organised way.

With the app, you can access all your university’s key websites wherever you are. How this works? The app is a browser, just like Chrome, Safari, Internet Explorer and the like; the only difference is that the display of some content is optimised for mobile devices. The websites of the supported universities are, in some cases, simplified and optimised for mobile devices. As an ed-tech company, we are an independent third-party provider and offer the app service directly to you as a student. Please note that some features are only available in the PRO version.

How do we finance ourselves?

  1. Partnerships with universities: We enter into development partnerships / collaborations with universities. These then make standalone university apps or the PRO version of the Studo app available to their students. The app is then free to use for all students at the university.

  2. „Pay-or-Ok“ model: If your university does not have a partnership with us, our “Pay-or-Ok” model applies by default. This means that you can only use the app for free if you give us permission to show you personalised adverts. If you do not agree to this, you can use the PRO version. This costs a small fee, but in return, no personalised adverts will be displayed.

You can find more details on how we process personal data in our Privacy Policy.

If you have any concerns about logging into the app with your account, please take the time to read through our Terms of Use and Privacy Policy. Your personal login details are, of course, sent exclusively to your university’s server, and your personal login details are neither stored nor processed outside of the locally encrypted and operating system protected area of the app. If you have any questions or feedback about the app, please do not hesitate to contact us via the support area within the app!

Enjoy using the app!

General Terms and Conditions of Use

1. Liability:

Studo compiles online information from higher education institutions within the app. The app is a specialised browser that provides access to various predefined web links, including those from higher education institutions. Studo accepts no liability for the up-to-dateness, validity or availability of the information displayed, as this data is provided by the respective selected higher education institution. Furthermore, Studo accepts no liability for the scope of functionality or the error-free operation of the app. Where permissible, claims against Studo and the selected higher education institution are limited to cases of gross negligence and wilful misconduct; this does not apply to personal injury. Studo accepts no liability for data loss or damage to the user’s device or to the data itself.

2. Scope of service:

Some of the information presented in this app is provided by the respective higher education institution. The app is intended solely for the visual presentation of the data, to which you, as a user, agree by accepting the terms of use. Studo reserves the right to amend, supplement, delete or remove the app’s scope of services, as well as the services provided, without notice and without giving reasons.

3. PRO version (only relevant for users of the Studo app, not university standalone apps):

If you use the PRO version of the app, you gain access to more features. You enter into the contract for the PRO version directly with Apple (for iOS) or Google (for Android). Apple or Google will provide you with the terms and conditions – including those relating to the contract term, notice periods and cancellation options – directly.

4. Content from external websites:

Where content from third-party websites is displayed in the app, neither Studo nor the relevant university accepts any liability; Studo does not check the content of external links.

5. Contacts:

The app does not access any contact details on the device.

6. Access to approximate location:

The app uses the location information provided by Google or Apple to determine the approximate location of the device. This feature is disabled by default and, should a function you have requested require it, will require your explicit consent again.

7. Device permissions:

The app uses only the functions (APIs) provided by the device’s operating system, in the manner prescribed by the operating system. In addition to the permissions that you must explicitly agree to (the app explains in detail why each permission is necessary), further permissions are required for the app to function, in accordance with your mobile phone’s terms of use (such as internet access or the ability to vibrate). You are welcome to request a list of permissions from our support team.

8. Internet connection:

The app requires access to the internet in order to retrieve data directly and make it available to the user. The data is processed and prepared using Studo’s infrastructure. The app transmits data solely within the scope set out in the privacy policy.

9. Studo Chat and Studo Connect:

Studo Chat enables users to exchange information within the app. Studo Connect enables organisations within the higher education sector or with a student focus to share information. Where technically possible, content may consist of text, images, videos and software. A prerequisite for making content available is that the relevant user holds the necessary rights to publish it. By making content available, the user declares that they hold all the rights required to publish it. Studo Chat may only be used for non-commercial purposes. The user has no entitlement to activation or use of Studo Chat or Studo Connect. Studo reserves the right not to register users and to delete or block existing users without giving reasons. Registration does not confer any legal entitlement on the user to use Studo Chat or Studo Connect. Users are required not to choose usernames that consist of swear words, insults or brand names and/or give the impression that the user is a representative of Studo. Furthermore, no username may be chosen that is misleading as to the user’s status or that contravenes the rules of conduct. As Studo is unable to determine the actual identity of the person behind a user profile, Studo gives no guarantee as to the true identity of its users. The user has no right to the publication of the content they provide. Studo reserves the right, without giving reasons and without prior notice, not to publish content, or to block or delete content that has already been published. The user is liable to ensure that the content they provide does not infringe any third party’s rights relating to competition, trade marks, personality, copyright or any other rights, and that the user is authorised to publish the content within the context of Studo Chat and Studo Connect. The user undertakes to indemnify and hold Studo harmless against all claims by third parties relating to the user’s content. The user grants Studo a right of use to the content uploaded by the user to the extent that Studo may publish the content both in its own print and online media and that Studo’s cooperation partners may publish the content on their websites. The user shall bear all reasonable costs incurred by Studo as a result of any infringement of third-party rights in connection with the user’s content, including the costs of legal defence. This shall not affect any further rights or claims for damages that Studo may have against the user. Studo accepts no liability for content published by a user on Studo. Users and affected parties who feel that their rights have been infringed by any content may report such potential infringements directly to Studo via chat or, as a second recourse, by emailing support@studo.com. The user is responsible for the content posted under their username on Studo Chat and Studo Connect. In doing so, the user shall comply with the general rules of conduct:

Rules of conduct for Studo Chat and Studo Connect:

Just as every game has its own rules, Studo Chat and Studo Connect have rules of conduct designed to ensure a positive community experience. To foster this positive community experience, users of Studo Chat and Studo Connect undertake not to post content on Studo Chat and Studo Connect that breaches these rules of conduct:

Content breaches the rules of conduct if it

  • is offensive, indecent, immoral or racist;

  • results in the disruption, interruption or excessive strain on Studo;

  • promotes, incites or depicts any form of violence against groups or individuals;

  • is not suitable for minors;

  • contains electronic keys that are not public;

  • requests other users to provide electronic keys or personal data;

  • contains links to websites that breach these rules of conduct;

  • contains information and/or data relating to individuals’ most private personal lives;

  • insults or threatens individuals or groups;

  • contains false information about individuals or groups;

  • has been generated by automated scripts or programmes (bots);

  • infringes the contractual or other rights of third parties;

  • could impair the functionality of hardware or software;

  • breaches applicable laws and regulations.

In addition to these rules of conduct, the Studo Chat Community Guidelines apply; these explain the fundamental principles of communication and the reporting system.

10. Privacy Policy:

We attach great importance to the protection of your data. To ensure you are fully informed about the use of personal data, please take note of the following privacy notices:

11. Final Provisions:

Any legal disputes arising from the use of the service shall be governed exclusively by Austrian law. The application of the UN Convention on Contracts for the International Sale of Goods, the conflict-of-law rules of the IPRG and Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I Regulation) is excluded.